The sort of customers i serve can really set the tone for the day. Sometimes, when i'm feeling very sian, having nice customers who talk to and smile at me makes me happy. This morning, i was feeling rather unhappy cos there was a lot of work and too few staff. I was quite stressed about having to do so many things at once, but having such nice customers really brightened my day. It made me feel happy that i was making them happy too :)

But my day was consequently dampened again by idiotic customers. Show some consideration please! You can obviously see that there is only one person, me, having to serve over 10 of you customers coming into the shop all at once! Do you have to be so demanding?! It's not like i'm sitting there doing nothing and not serving you ok! And it's not like you're in a rush too since you can sit there for the next half an hour and do nothing! Stupid.

It's fine when customers want to try every single flavour. It's fine when they keep changing their minds. It's fine when they leave a mess at the table for me to clean up. But for goodness sake, show some consideration when you can see that i'm obviously swamped and cannot meet your needs immediately!

What's worse is having to lower my head and apologise to them repeatedly when all i want to do is to scold them. Serious cognitive dissonance ok!

Customer is always right my foot.